Piramal Enterprise
Senior UX Designer
Aug, 2022 - Dec, 2025
At Piramal, I led UX for internal operations platforms, collaborating closely with PMs and engineers. I built products from 0→1, scaled them 1→10, and expanded them to 10→100 by redesigning end-to-end agent workflows to eliminate inefficiencies at scale. I also led AI-driven initiatives, designing automation-first experiences that reduced manual effort and improved operational efficiency
Redesigned the document verification experience to reduce cognitive load — eliminating 60 minutes of hidden setup time per case. Case Study
Introduced AI-assisted verification — reducing case verification time by 83%, from 3 hours to 30 minutes. Case Study
Designed an invoice automation system for 23 lending partners, replacing a fully manual process and reducing payout generation time by 83% — from 2–3 hours to 30 minutes per partner. Case Study
Increasing agent adoption by 60% by reimagining the journey to help users build AI agents with ease and confidence. Case Study
Conducted research on human speech patterns to define AI voice guidelines. Designed persona-based voice experiences to make AI conversations feel more natural and human. Case Study
Build a design plugin that ensures all components adhere to the Mudra Design System by validating usage, flagging custom or inconsistent components, and verifying designs before developer handoff Case Study
Greatescape
UX Designer
May, 2021 - July 2022
At Greatescape, Led the 0→1 redesign of the website by defining a new information architecture, user flows, wireframes, and high-fidelity prototypes, resulting in an 80% reduction in bounce rates. Case Study
Poshvine by Razorpay
UI/UX Designer
Nov, 2020 - Apr 2021
Led usability improvements across bill payments, scratch card redemption, dashboard interactions, and homepage experiences, contributing to higher user engagement and smoother task completion.
Build an intuitive user journey for Axis Bank Aura credit card users, enabling easy access and redemption of exclusive offers across services such as fitness and healthcare. Case Study
Freelance
UI/UX Designer
Jan, 2020 - Oct 2021
EngageLoop: Restructured an e-commerce website for Bluelements, focusing on user-friendly navigation and streamlined shopping experience.
Instorid: Revamped a website to invoke the right set of emotions in customers by optimising the required emotions in the content and making it more impactful.
Internship, Decathlon UK
UI Designer
Sep, 2019 - Dec, 2019
Design an experience of a web app to read/write blogs and book/create events. Created components from scratch for the partner module and made an activity listing page with filters for Play platform.
H.K.B.K College of Engineering
Bachelor’s Degree in EC
2015-2019
Kendriya Vidyalaya
12th, Computer Science
2014-2015
